Refund Policy

At SafarShield, we strive to ensure your satisfaction with our travel insurance services. Our refund policy is outlined below:

1. Eligibility for Refund:
  • - Full refunds are available if the insurance policy is cancelled before the scheduled start date of travel.
  • - No refunds will be issued once the insurance coverage has commenced.
2. Processing Refunds:
  • - Refund requests must be made through the SafarShield app or customer support.
  • - Refunds will be processed within 7-10 business days to the original method of payment.
3. Non-Refundable Situations:
  • - Partial use of insurance coverage.
  • - Fraudulent or incomplete refund requests.
4. Changes and Cancellations:
  • - Users may request policy changes before coverage begins, which may affect refund eligibility.

For further clarification, contact our support team at support@safarshield.com.

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